Uber: Local Taxi Car Service

Uber offers car taxi services within the Piedmont Triad through the Uber App. Committed to “safe, affordable rides around the clock,” Uber provides low-cost, customizable transportation.

How to Get an Uber

In order to ride with Uber, one must first create an account online through the Uber website. A name, email, password, and phone number are all that are required for an account to be created. An online promo code sponsored by Uber “FEELING22,” makes your first ride free up to $22.00.

Uber functions through the Uber app available on smartphones, therefore downloading the free app is necessary in order to use this service. The app prompts users to set up a preferred payment method through uploading credit card information or linking to a PayPal account.

Following account set-up and app download, it takes three easy steps to use Uber.

  1. Request: Use the app to tap on ride options and view wait time, vehicle capacity, and price. Then enter your location and hit “request.” Drivers arrive within minutes of being requested.

  2. Ride: Driver information is displayed within the app including contact information and vehicle details, so you can confirm you are getting into the correct vehicle.

  3. Pay: Once you have reached your destination, the fee for the ride will be automatically charged based on your logged payment information. Riders also are requested to rate their Uber driver to maintain accurate ratings on the App and ensure user safety.

Travel to Airports

Uber currently offers transportation from anywhere in Alamance County to Raleigh Durham International Airport (RDU) and back. After going through baggage claim, users can select a convenient pickup location based upon their airline and terminal. Uber additionally is available globally in locations in South America, Europe, the Middle East, Africa, Asia, and Australia.


Driver safety is one of Uber’s main priorities, so many features exist to help ensure your experience using Uber is one of comfort and trust. The app uses your phone as a location device, so you never have to walk far to find your driver. Additionally, all Uber drivers have profiles within the app that display their name, license plate number, photo, and user provided rating. After riding, one can also contact a previous driver in case items were left behind in a vehicle.

Important Information

-You must be at least 18 years old in order to ride with Uber

-Uber uses a cashless automatic system linked to a user’s credit card, so paper money is never required and users are automatically billed.

-Uber Surge: during hours of high demand, prices are slightly increased to encourage more Uber drivers to provide services.

-Individuals can select “UberX,” “UberXL,” or “UberSELECT” based on desired space, vehicle type, and driver quality.

Contact Information:

Users can contact Uber for assistance through an online form  where they will be contacted via email.

Additionally, Uber has a specific website available with many Rider Help articles to support issues users may come across. 

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