The purpose of the HDI West Michigan Chapter meetings is to network with like-minded IT professionals, to listen to timely presentations on hot IT topics especially related to the IT support industry, and to gain the benefits of participating in an International IT Professional organization. The West Michigan Chapter is actively engaged with the International HDI organization and keeps Chapter members aware of HDI training events, conventions, webcasts, and other professional benefits.

About HDI

A UBM Tech company, HDI is the professional association and certification body for the technical service and support industry. Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year. HDI also connects solution providers with practitioners through industry partnerships and marketing services.

Guided by an international panel of industry experts and practitioners, HDI serves a community of more than 120,000 technical service and support professionals and is the premier resource for best practices and emerging trends.

Headquartered in Colorado Springs, CO, HDI offers training in multiple languages and countries. For more information, visit

Events and Meetings

Our meetings are held on the 2nd Wednesday of each month. We meet from 1:30PM to 3:30PM. The meetings proceed as follows:

  • 1:30PM to 1:45PM: Networking
  • 1:45PM to 2:00PM: Host site presentation
  • 2:00PM to 3:00PM: Speaker Presentation
  • 3:00PM to 3:10PM: Roundtable and Chapter business
  • 3:10PM to 3:30PM: Host site tour

External Links