Although city crews regularly patrol streets to identify pot holes and other road deficiencies, pot holes can develop on a daily basis when temperatures begin to hover around zero degrees.
We can use your help in identifying locations that require attention so that they can be repaired in a timely manner. Pothole complaints are addressed on both a priority and a scheduling basis.
To Report a Pothole
Take note of the exact location of the pot hole. Please be specific, let us know:
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the street it is on
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which lane (north or south bound)
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address or building it's in front of
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cross streets (eg. between King and Weber)
Staff will take the details from you at 519-741-2345 .
If Vehicle Damage Occurs
If your vehicle is damaged because of striking a pothole, we suggest:
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Do not continue to drive your vehicle if it is not operating properly.
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Record the exact location of the pothole and report it to the City as outlined above.
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Have the vehicle inspected by a licensed mechanic.
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You may wish to contact your insurance broker or insurer as you may have coverage for this type of vehicle damage
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