Immediate Emergency (Life-Threatening)
CALL 911. For users of a TTY or TDD phone, dial 9-1-1 and press the space bar until someone answers.
Note: It is generally the best idea to call from a landline rather than a cell phone, if you can. When you use a cell phone, the service company transfers your call to the emergency service provider that is closest to the cell phone reception tower, rather than what may be the nearest emergency service provider to the emergency itself. This is especially relevant when on the UCSC campus— calling from a land line will ensure that you will be connected with the university emergency dispatch rather than the city dispatch or the highway patrol, since your call can be traced via phone lines. Pay phones always allow free 9-1-1 calls.
Residents with VoIP phone service should know how their provider operates Enhanced 911 service (e911), which allows for VoIP lines to connect to the public emergency network (Public Safety Access Point). For consumer information read the FCC guide http://transition.fcc.gov/cgb/consumerfacts/voip911.pdf.
Hospitals with Emergency Care
In Santa Cruz: Dominican Hospital, 1555 Soquel Drive, (831) 462-7700, 24/7 emergency care available In Watsonville: Watsonville Community Hospital, 75 Nielson street, (831) 724-4741, 24/7 emergency care available
Other Services and Phone Numbers
211 - The county's social services 24/7 hotline, which connects people to local health and social services, with over 300 different agencies in their database.
411 - Local telephone directory assistance.
711 - Access to Telecommunications Relay Services (TRS). TRS permits persons with a hearing or speech disability to use the telephone system via a text telephone (TTY) or other device to call persons with or without such disabilities.
Domestic Violence
Santa Cruz and Watsonville Womens Crisis Support/Defensa de Mujeres: (831) 685-3737 Walnut Avenue Women's Center: 1-866-269-2559 National Domestic Violence Hotline: 1-800-799-7233 Survivor's Healing Center: (831) 423-7601 Commission for the Prevention of Violence Against Women: (831) 420-5363
Emergency Dispatch Info
- http://www.firedispatch.com/AgencyRedirector.asp?Agency=04400 Real time emergency dispatch information
-
Santa Cruz Regional 9-1-1 Agency "Netcom"
- Use the Code Red and PulsePoint links on this page for Reverse 911 notifications and agency specific emergency dispatch information.
Handicapped Crises
Hotline: 1-800-426-4263
Missing Children
Hotline: 1-800-222-3463
Poison Control
Hotline: 1-800-222-1222
Rape
Red Cross
Suicide Prevention
- Family Service Agency of the Central Coast Hotline: 1-877-663-5433 (1-877-ONE-LIFE) or in Santa Cruz and Watsonville: (831) 458-5300
- National Suicide Prevention hotlines: 1-800-273-8255 and 1-800-784-2433 (1-800-SUICIDE)
Youth Crises
Hotline: 1-800-843-5200
County Disaster Preparedness
- Santa Cruz County Office of Emergency Services
- Santa Cruz County Community Emergency Response Teams (CERT)
- Fire Safe Santa Cruz County (wildfire preparedness)
Equine Evacuation
- Emergency evacuation for horses in disaster situations:
- http://www.equineevac.org
Non-Emergency Fire and Police
All numbers are preceded by the area code 831.
Aptos
Fire: 685-6690 Sheriff: 471-1121
Aromas
Fire: 726-3130 Sheriff: 471-1121
Ben Lomond
Fire: 336-5495 Sheriff: 471-1121
Boulder Creek
Fire: 338-7222 Sheriff: 471-1121
Capitola
Fire: 479-6842 Police: 471-1141
Davenport
Fire: 457-2466 Sheriff: 471-1121
Felton
Fire: 335-4422 Sheriff: 471-1121
La Selva Beach
Fire: 685-6690 Sheriff: 471-1121
Pajaro Valley
Fire: 722-6188 Sheriff: 471-1121
Salsipuedes
Fire: 722-6188 Sheriff: 471-1121
Santa Cruz City
Fire: 420-5280 Police: 471-1131
Scotts Valley
Fire: 438-0211 Police: 440-5670
Soquel
Fire: 479-6842 Sheriff: 471-1121
Watsonville
Fire: 728-6110 Police: 471-1151
U.C.S.C.
Fire: 459-3473 Police: 459-2345
State of California
California Highway Patrol: (831) 662-0511
Cal Fire - California Department of Forestry & Fire Protection