Immediate Emergency (Life-Threatening)

CALL 911. For users of a TTY or TDD phone, dial 9-1-1 and press the space bar until someone answers.

Note: It is generally the best idea to call from a landline rather than a cell phone, if you can. When you use a cell phone, the service company transfers your call to the emergency service provider that is closest to the cell phone reception tower, rather than what may be the nearest emergency service provider to the emergency itself. This is especially relevant when on the UCSC campus— calling from a land line will ensure that you will be connected with the university emergency dispatch rather than the city dispatch or the highway patrol, since your call can be traced via phone lines. Pay phones always allow free 9-1-1 calls.

Residents with VoIP phone service should know how their provider operates Enhanced 911 service (e911), which allows for VoIP lines to connect to the public emergency network (Public Safety Access Point).  For consumer information read the FCC guide [WWW]

Hospitals with Emergency Care

In Santa Cruz: Dominican Hospital, 1555 Soquel Drive, (831) 462-7700, 24/7 emergency care available In Watsonville: Watsonville Community Hospital, 75 Nielson street, (831) 724-4741, 24/7 emergency care available


Other Services and Phone Numbers


211 - The county's social services 24/7 hotline, which connects people to local health and social services, with over 300 different agencies in their database.

411 - Local telephone directory assistance.

711 - Access to Telecommunications Relay Services (TRS).  TRS permits persons with a hearing or speech disability to use the telephone system via a text telephone (TTY) or other device to call persons with or without such disabilities.

Domestic Violence

Santa Cruz and Watsonville Womens Crisis Support/Defensa de Mujeres: (831) 685-3737 Walnut Avenue Women's Center: 1-866-269-2559 National Domestic Violence Hotline: 1-800-799-7233 Survivor's Healing Center: (831) 423-7601 Commission for the Prevention of Violence Against Women: (831) 420-5363

Emergency Dispatch Info

Handicapped Crises

Hotline: 1-800-426-4263

Missing Children

Hotline: 1-800-222-3463

Poison Control

Hotline: 1-800-222-1222


Red Cross

Suicide Prevention

  • Family Service Agency of the Central Coast Hotline: 1-877-663-5433 (1-877-ONE-LIFE) or in Santa Cruz and Watsonville: (831) 458-5300
  • National Suicide Prevention hotlines: 1-800-273-8255 and 1-800-784-2433 (1-800-SUICIDE)

Youth Crises

Hotline: 1-800-843-5200

County Disaster Preparedness

Equine Evacuation


Non-Emergency Fire and Police


All numbers are preceded by the area code 831.


Fire: 685-6690   Sheriff: 471-1121


Fire: 726-3130   Sheriff: 471-1121

Ben Lomond

Fire: 336-5495   Sheriff: 471-1121

Boulder Creek

Fire: 338-7222   Sheriff: 471-1121


Fire: 479-6842   Police: 471-1141


Fire: 457-2466   Sheriff: 471-1121


Fire: 335-4422   Sheriff: 471-1121

La Selva Beach

Fire: 685-6690   Sheriff: 471-1121

Pajaro Valley

Fire: 722-6188   Sheriff: 471-1121


Fire: 722-6188   Sheriff: 471-1121

Santa Cruz City

Fire: 420-5280   Police: 471-1131

Scotts Valley

Fire: 438-0211   Police: 440-5670


Fire: 479-6842   Sheriff: 471-1121


Fire: 728-6110   Police: 471-1151


Fire: 459-3473   Police: 459-2345

State of California

California Highway Patrol: (831) 662-0511

Cal Fire  - California Department of Forestry & Fire Protection

Related Links