Kragen Auto Parts

This entry refers to a departed business that has closed or left town. All information here is for historical reference only.

 

The local Kragen Auto Parts store was #1775 before O'Reilly purchased the store. You could have bought automotive supplies here. If you're a non-bicyclist that may be useful to you. They were nice behind the counter and accepted returns.

Kragen was bought by O'Reilly Auto Parts and the Kragen name was replaced by O'Reilly. Nasdaq Stock Symbol: ORLY (YA RLY).

I love how the auto-related pages barely exist, and have minimal content, and the bicycle-related pages are long, detailed, and many. —SteveDavison <== he loves it until he needs a ride out-of-town ;-)

• He probably just stays sequestered in Davis like the rest of the Davisites. Living in his own little world...

I went to this place yesterday to get a new battery, and the people were really, really helpful. I'm kind of car-inept so I appreciated it a great deal. They tried to upsell me on a battery I couldn't afford. I almost bought it out of appreciation. The guy who sold me the battery told me that he can beat any local's price by 5%, so anyone planning on stopping by, keep that in mind. -SS

2007-04-16 14:35:45   I went there on saturday when it was raining because my windshield wiper fell off even though it was almost new. The guy who helped me replaced it for free because he said the broken one was defective. Thanks! —MyaBrn

2007-05-24 16:02:12   I needed a brake booster for my car and when I called they told me they beat other people prices by 5%. I told them a lower price I have found and the lady gave me 5% discount over my lower price. I was very pleased to have a cheaper price in Davis and not have to drive to Woodland. —Asgar

2007-08-27 13:55:17   I went there to get a new light bulb for one of my headlights the other day and decided to self-help myself because all the other employess were busy with other customers. But then when i tried installing it i my car it wouldn't fit. So, I took it back there and told them that it wouldn't fit. And the guy totally just installed it for me, for free! Turns out i was trying to put it in the "hi-beam" instead of "lo-beam". Ugh I felt so stupid. But they're so nice and friendly! —shawtee

2007-10-13 13:10:27   This place is great. My alternator died, and with the last bit of battery juice I had left, my boyfriend and I drove here to get a new one. They tested it for me to confirm that it was the alternator that was giving me problems. They have an extensive collection of tools available for customers to use, so we spent about an hour there replacing the alternator. They even helped a little when we had to use some fancy high-powered tool to remove some pulley or something. Excellent customer service, excellent prices (I compared to NAPA online before I went.) —EvoDiva

2007-11-02 22:09:57   I was just there last week helping a friend with a battery problem. The staff, as always, was professional and yet entertaining at the same time. They tested the battery, gave us advice and got us out of the store in record time. While they did recommend a higher-priced battery with a longer warranty, we felt no pressure to buy it, and chose a slightly cheaper one. Shopping at this store has always been a great experience for me. —incognitoTA

2008-01-15 17:48:10   I'm done with going to Kragen- Every time I've gone there I've gotten sub-par service with unknowledgeable people working there- Napa is much better. My last experience there was trying to get my alternator tested. First time I went nobody knew how to work the machine, next time I went they couldn't find my alternator in the computer- and therefore couldn't test it. I drive a Corolla- and they couldn't find it in their computer. Give me a freakin break- Toyota has made over 30 million of these and it wasn't in their system. —ScottStanley

2008-02-15 17:22:38   Awesome people. They offered me a 10% phone order discount just for calling to check if they had my battery in stock. The person there was nice enough to remove my old battery and install a new one and I didn't have to do anything! Highly recommend them over the rude dudes over at Napa. —KarthikRam

2008-05-28 11:09:21   I don't know who has been helping everyone else, but I had a terrible experience with the staff. Nika was rude and totally incompetent. Avoid her if you need anything other than someone to ring you up. —nmspotswood

2009-02-10 19:41:35   Kragen needs more employee like Morgan. She so helpfull with customers. —vlam

2009-02-12 16:11:06   Nika, she knows what she's taliking about. I don't know waht nmspotswood problem is. —khangdefoo

2009-08-19 16:40:28   I highly recommend this place if you're looking for great service. This one Asian guy and Hispanic dude who says dude a lot were especially helpful. —MikeHubby

2009-09-08 16:36:57   All the employees there are extremely helpful. I would say that this establishment has among the best customer service in Davis as a whole. —IdealParadigm

2009-11-30 16:52:19   They have a policy that you cannot order a part over the phone, which really sucks if your car is inoperable and you are 5 miles (one way) from their store. Takes about an hour to get there and back just to order that part and I have to make a return trip to pick it up, too. Ugh. —DanaMace

2010-01-29 16:54:08   I did the EXACT same thing as 'shawtee' above (except I told the staff that I thought my fuse wasn't working), and the maintenance staffer came out and popped the light bulb in, no problem — and for free, too. The bulb cost me 12 bucks, and I didn't have to pay anything at a repair shop like I was originally going to. Very, very happy that I stopped by Kragen. —JoeyChen

2010-07-31 11:45:17   I was kind of frustrated, because I showed up to Kragen at 8:02 with my dead car battery in hand (literally), and they apparently close at 8. I understand that the posted hours are the posted hours, but on the same token I made eye contact with an employee, showed him the battery, and he basically shrugged me off. Kind of poor customer service, there was nobody else in the parking lot, they could have let me in real quick to buy a battery. Guess I'll take my money to Costco and pick up a battery. —JamesKrause

2011-03-09 03:22:54   Every employee who works at this Kragen knows what they are doing. It's the way the employees carry this knowledge that makes this place special, though. Going to an auto parts store can be intimidating if you're car-inept, but time and time again I've seen the employees here go above and beyond to be helpful to their customers. They even install some parts for free! The auto parts database they use is extensive to say the least, obscure parts can be ordered at the counter at very competitive prices. They also carry a ton of fun stuff in the store, from wiper blades to license plate covers, and from sun shades to tire dressing. The hours here are also great, and the cleaning and upholstery products they sell are high quality. —IanBurau

2011-04-27 09:36:25   i went in randomly one day and asked if one of the guys could fix my seatbelt (it was flipped and it wouldnt retract itself) and he did! the staff is really nice and helpful. —imronhajiahmad